The Key Difference Between Marketing and Sales (And How to Fix What’s Not Working)

Marketing and sales are not the same thing.

That might sound obvious, but a lot of business owners mix them up. They expect marketing to close deals or blame sales when they don’t have enough leads. The truth is, marketing and sales work together, but they serve different purposes.

If your marketing isn’t bringing in leads, you have a marketing problem.
If you’re getting leads but not closing deals, you have a sales problem.

Let’s break it down and fix the most common struggles businesses face with both.


If You Don’t Have Enough Leads, Your Marketing Isn’t Working

Leads are the lifeblood of your business. If your marketing isn’t generating them, it’s not doing its job. Here’s how to turn things around:

1. Improve Your Messaging

Can people quickly understand what you do and why it matters? If your website, ads, or social media don’t make it clear, potential customers won’t take action. Keep your message simple and focused on what’s in it for them.

2. Use Lead Magnets

People won’t hand over their email for nothing. Offer something valuable in exchange, like a free guide, checklist, or consultation. This builds your email list and keeps potential customers in your pipeline.

3. Optimize for Search

If your business doesn’t show up when people search for what you offer, you’re missing out. Invest in SEO, use clear keywords, and make sure your website loads fast and works on mobile.


If You Have Leads but Can’t Close Them, You Have a Sales Problem

Bringing in leads is just the first step. If they’re not converting into customers, here’s what to do:

1. Follow Up More Often

Most deals are lost because businesses don’t follow up enough. Research shows that 80% of sales happen after five or more follow-ups. If you’re giving up after one or two, you’re leaving money on the table.

2. Fix Your Offer

If leads aren’t buying, your offer may not be compelling enough. Are you solving a real problem? Is your pricing clear? Look at where people drop off and adjust accordingly.

3. Ask the Right Questions

Selling isn’t about pushing a product. It’s about understanding needs. Instead of leading with a pitch, ask questions to uncover what the customer actually wants. The more you understand their pain points, the easier it is to close the deal.


Marketing Gets People in the Door. Sales Turns Them Into Customers.

Both need to work together for your business to grow. If one is weak, the other will struggle too.

If this helped, share it with a fellow business owner who needs to hear it. And if you need a strategy that actually works, that’s what we do at Elevon Strategies.

I help businesses create and execute marketing plans without the cost of a full-time hire.

Terry Baker

Hi, I’m Terry Baker, and I’m thrilled to introduce you to Elevon Strategies. After over 20+ years in marketing—working with everyone from scrappy startups to Fortune 500 giants—I’ve seen first hand what businesses need to thrive. That’s why I created Elevon Strategies: to bridge the gap between what advertising agencies deliver and the strategic support companies actually require to succeed.

My background includes leading campaigns, mentoring teams, and serving as the President of the American Advertising Federation Chattanooga Chapter. I’ve always been passionate about helping businesses find their lift, and the name Elevon reflects my love of aviation and my belief in guiding clients to new heights.

Because I only take on a select number of clients, you can count on personalized, hands-on partnership with me every step of the way.

https://www.elevonstrategies.com/
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How to Market Your Business When You Have Zero Followers

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The Word-of-Mouth Myth: Why Referrals Aren’t Enough & How to Get More Customers